Mobile Live 4.3.225

Real Green Systems ❘ Freeware ❘
iOS
out of 139 votes

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Mobile Live enhances your Service Assistant application, revolutionizing how your field staff operates with real-time data connectivity.

Easily collect production data and seamlessly upload it to the office the moment it's completed.
Stay up-to-date with the latest navigation maps without the need to manually check for updates.
Efficiently route and dispatch stops to your field staff as they come in.
Generate and print estimates directly in the field for faster customer service.
Add new jobs to your workload without manual entry in Service Assistant.
Print customer invoices on-site, including enticing upsell coupons.
Streamline sales processes by performing block leading and adding new customers for generating new sales opportunities.

Please note that both Service Assistant and Mobile Live licenses are required for full functionality.

*Continued use of GPS running in the background can significantly reduce battery life.

Overview

Mobile Live is a Freeware software in the category Business developed by Real Green Systems.

The latest version of Mobile Live is 4.3.225, released on 10/03/2024. It was initially added to our database on 12/31/2023.

Mobile Live runs on the following operating systems: iOS.

Users of Mobile Live gave it a rating of 2 out of 5 stars.

FAQ

What is Mobile Live by Real Green Systems?

Mobile Live is a field app that extends Real Green's Service Assistant by giving field staff live data connectivity — allowing them to collect and upload production immediately, receive routed/ dispatched stops, generate/print estimates and invoices, add new jobs and perform block leading and sales activities in the field.

What other Real Green products are required to use Mobile Live?

Mobile Live requires a Service Assistant license. Both Service Assistant and Mobile Live licenses must be active for full functionality.

Which platforms and OS versions does the Mobile Live app support?

The app is available on iPhone and iPad (listed on the App Store). The App Store listing indicates compatibility with iOS 9.0 / iPadOS 9.0 or later, but you should confirm current minimums on the store before installing.

Does Mobile Live use my device location, and will it affect battery life?

Yes. Mobile Live may use your location (including when the app is in the background). Continued GPS use can dramatically decrease battery life.

How do I get help or report issues with Mobile Live?

Real Green offers multiple support channels: submit a web case via their Support page, call Technical Support at (800) 762-0301 (UK: +44 (0)370 626 0401), contact Sales (800-422-7478) or Billing (800-422-7478). You can also access WorkWave University (on-demand training) and the RealGreen Community for self-help and guides.

Where can I find training and self-help resources for Mobile Live?

WorkWave University provides on-demand, self-paced training. The RealGreen Community site offers searchable articles and guides. Links and access instructions are available on Real Green’s Support page.

I’m experiencing crashes, slow startup, or frequent logouts — is this common and how can I address it?

Some users report crashes, freezes and slow startup. First steps: ensure you have the latest app version, sufficient device storage, and current iOS. If problems persist, collect logs/screenshots and open a technical support case or call the support line so Real Green can troubleshoot and escalate as needed.

Does Mobile Live support printing and PDFs from the field?

Yes — Mobile Live can generate and print estimates and customer invoices (including upsell coupons) and view PDFs. Recent updates have addressed various printing issues and improved the PDF viewer, so update to the latest version if you see problems.

How is user data/privacy handled in Mobile Live?

The App Store listing indicates Mobile Live may collect data linked to you, such as location and device identifiers. For full details, review Real Green / WorkWave’s privacy policy (link in the App Store listing and on Real Green’s site).

Where can I download Mobile Live and see release notes or updates?

Download and view release notes on the Apple App Store (Mobile Live listing). The App Store page shows app size, recent version and 'What’s New' notes. Real Green’s Support page also lists product support resources.

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